Terms of Service
These terms describe how quotes and reservations are arranged through GoMiamiLimo. Kuro Inc. manages the reservation and booking systems.
Service architecture and intermediary disclosure
GoMiamiLimo is a digital travel reservation portal and intermediary booking platform. Kuro Inc. coordinates reservations with independent local transportation companies. GoMiamiLimo does not own or operate passenger vehicles, act as the motor carrier, or employ chauffeurs directly. The assigned transportation company provides the physical ride and is responsible for the vehicle, chauffeur, required permits and commercial insurance for that journey.
Quotes and reservations
Submitting a quote request does not confirm a reservation. Before you confirm a trip, we will communicate the assigned transportation company, itinerary, total price and applicable fees, and the cancellation or change terms. The vehicle category, pickup instructions and special requests are subject to the confirmed reservation and operator availability.
Fares, waiting time and changes
Point-to-point journeys are quoted per vehicle at a fixed fare for the agreed itinerary. Tolls, parking and airport fees are additional to the base fare where applicable and are identified during booking. Major credit and debit cards are accepted.
Airport arrivals include 60 minutes of complimentary waiting for domestic flights or 90 minutes for international flights, measured from the flight’s actual arrival. Waiting beyond that allowance may incur an additional charge. Child seats are complimentary when requested in advance.
You may cancel at least 72 hours before the scheduled pickup time for a full refund. Cancellations within 72 hours are subject to the applicable booking terms. Reservation changes are accepted up to 24 hours before pickup; changes to the itinerary or vehicle may affect the fare.
Changes and questions
Tell our reservation desk promptly if your flight, pickup location, destination, passengers, luggage or special requirements change. We will coordinate booking questions and requested changes with the assigned company. Nothing in these terms limits rights or remedies that cannot lawfully be limited.
For booking questions, email booking@gomiamilimo.com. For general or legal questions, email info@gomiamilimo.com.